Bring a handful of real cases: a creased NIC, a messy statement, last quarter’s loan book. We run them through the right analyst with your team and show exactly where the officer’s judgement comes in.
1
We reply within one working day
To agree what to show and the cases you will bring.
2
A 45-minute working session
On your files, with your officers driving. In Colombo or online.
3
A written summary and a pilot plan
What we saw, what we would change, and how a pilot on one desk would run.