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Digital Banking
Customer-facing digital channels for onboarding, account views, service requests and notifications, on the same records and approvals your officers use.
NEWFinline KYC now runs account opening end-to-end
Finline gives banks and finance companies one platform for digital banking, transactions, lending, KYC and process automation. Officers stay in charge; the paperwork stops piling up.
English · Sinhala · Tamil|Every field officer-confirmed|Core-banking handoff
Products & Services
Start with the one that hurts most. They share the same case files, the same confirmations and the same handoff to your core system.
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Customer-facing digital channels for onboarding, account views, service requests and notifications, on the same records and approvals your officers use.
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Merchants, settlements and payouts, and branch liquidity in one view, so operations and treasury work from the same numbers.
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Verified income, explained borrower profiles, portfolio risk and early warning on repayments, from application to final instalment.
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Guided onboarding interviews and document reading in Sinhala, Tamil and English, with every field confirmed by an officer.
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Document intake, data entry, approval routing, reconciliations and reports, automated end to end with people approving where it matters.
The interview flow
NIC or driving licence, front and back. Name, number and address extracted; the officer confirms each.
Phone and email, validated as they are entered.
A utility bill from the last 3 months. Old or unreadable bills are rejected; name and address mismatches are flagged.
Purpose of the account and source of funds, in the customer’s words.
A recap of every confirmed field, then export as zip or send to core banking.
STEP 1 · IDENTITY
STEP 2 · CONTACT
PHONE
+94 77 123 4567
nimal.perera@example.lk
✓ Phone length valid · email format valid
STEP 3 · ADDRESS PROOF
STEP 4 · PURPOSE & FUNDING
PURPOSE OF ACCOUNT
SOURCE OF FUNDS
Employment income: ABC Holdings PLC
STEP 5 · FINAL REVIEW
9 / 9 approvedHow Finline behaves
100%
A value is “approved” only after a human says so in the chat. Nothing reaches core banking otherwise.
3
Interview in English, Sinhala or Tamil. Sinhala and Tamil IDs are translated, then the translation is confirmed.
0
Low-confidence text is never presented as fact. Unreadable files are rejected with the exact reason.
1
Finline stays on the onboarding task and ignores off-topic or prompt-injection attempts.
Solutions
Branch onboarding at volume, statement-based income checks, treasury cash pooling.
Explore →Faster personal-loan files, repayment monitoring, borrower profiles before disbursement.
Explore →Field officers interviewing in Sinhala and Tamil, documents uploaded from the customer’s phone.
Explore →Risk analysis across concentrated portfolios, with the evidence trail your board expects.
Explore →Security & compliance
Every extraction, rejection and confirmation is recorded against the officer who made it. Compliance sees the same conversation the officer did.
Certification details are shared with your security team during procurement.
No field reaches core banking without a human confirmation.
Documents, extracted values and transcripts, in transit and at rest.
In-country hosting or your own infrastructure.
Ignores prompt-injection attempts hidden in documents or chat.
Resources
COMPLIANCE · 8 MIN
DOCUMENTS · 6 MIN
Coming soon
CREDIT · 10 MIN
Coming soon