NEWFinline KYC now runs account opening end-to-end

Onboard, read and decide in one AI workspace.

Finline gives banks and finance companies one platform for digital banking, transactions, lending, KYC and process automation. Officers stay in charge; the paperwork stops piling up.

English · Sinhala · Tamil|Every field officer-confirmed|Core-banking handoff

Perera · Account opening+ Guarantor

FINLINE

Please upload a utility bill issued within the last 3 months as address proof.

OFFICER

ceb_bill_july.pdf attached

FINLINE

Bill issued 41 days ago, within limit. Name matches the NIC. Address No. 42, Temple Road, Nugegoda matches the ID.

Confirm to record the address proof?

ConfirmRequest another

Case details

4 / 9 approved
NIC frontAPPROVED
NIC backAPPROVED
Full nameAPPROVED
NIC numberAPPROVED
Utility billPROCESSING
AddressPENDING
PhonePENDING
Name matches the NIC
Bill older than 3 months: rejected
NIC•Driving licence•Utility bills•Bank statements•සිංහල•தமிழ்•English•Export as zip•Send to core banking•Customer upload link•

Products & Services

Five services. One workspace.

Start with the one that hurts most. They share the same case files, the same confirmations and the same handoff to your core system.

01

Digital Banking

Customer-facing digital channels for onboarding, account views, service requests and notifications, on the same records and approvals your officers use.

  • Digital onboarding
  • Accounts and statements
  • Service requests
  • Notifications

05

Process Automation

Document intake, data entry, approval routing, reconciliations and reports, automated end to end with people approving where it matters.

  • Document intake
  • Data entry
  • Approval routing
  • Reconciliations

See how they fit together

The interview flow

Five steps to an open account.

1

Identity

NIC or driving licence, front and back. Name, number and address extracted; the officer confirms each.

2

Contact

Phone and email, validated as they are entered.

3

Address proof

A utility bill from the last 3 months. Old or unreadable bills are rejected; name and address mismatches are flagged.

4

Purpose & funding

Purpose of the account and source of funds, in the customer’s words.

5

Final review

A recap of every confirmed field, then export as zip or send to core banking.

STEP 1 · IDENTITY

NIC front
NIC back
Full nameK. A. Nimal Perera
NIC number198934501234
AddressNo. 42, Temple Road, Nugegoda
Confirm all threeEdit

STEP 2 · CONTACT

PHONE

+94 77 123 4567

EMAIL

nimal.perera@example.lk

✓ Phone length valid · email format valid

STEP 3 · ADDRESS PROOF

CEB bill
PDF
Issued41 days ago · OK
Name on billMatches NIC
AddressMatches ID
Previous attempt rejected: bill dated 4 months ago. Reason shown to the officer, new document requested.

STEP 4 · PURPOSE & FUNDING

PURPOSE OF ACCOUNT

Salary accountSavingsBusiness

SOURCE OF FUNDS

Employment income: ABC Holdings PLC

STEP 5 · FINAL REVIEW

9 / 9 approved
Full nameK. A. Nimal Perera
NIC198934501234
AddressNo. 42, Temple Road, Nugegoda
Phone · Email+94 77 123 4567 · nimal.perera@…
Purpose · FundsSalary · Employment income
DocumentsNIC front, NIC back, CEB bill
Send to core bankingExport as zipSend to verification

How Finline behaves

An analyst, not an oracle.

100%

of fields officer-confirmed

A value is “approved” only after a human says so in the chat. Nothing reaches core banking otherwise.

3

languages, one record

Interview in English, Sinhala or Tamil. Sinhala and Tamil IDs are translated, then the translation is confirmed.

0

silent guesses

Low-confidence text is never presented as fact. Unreadable files are rejected with the exact reason.

1

job at a time

Finline stays on the onboarding task and ignores off-topic or prompt-injection attempts.

Security & compliance

Built to be audited.

Every extraction, rejection and confirmation is recorded against the officer who made it. Compliance sees the same conversation the officer did.

Certification details are shared with your security team during procurement.

Officer-in-the-loop

No field reaches core banking without a human confirmation.

Encrypted end to end

Documents, extracted values and transcripts, in transit and at rest.

Data where it must live

In-country hosting or your own infrastructure.

Manipulation-resistant

Ignores prompt-injection attempts hidden in documents or chat.

Resources

From the desk.

All articles →
article image

COMPLIANCE · 8 MIN

What CBSL customer due diligence rules mean for AI-assisted onboarding

article image

DOCUMENTS · 6 MIN

Reading a Sinhala NIC with confidence: why we reject more than we accept

Coming soon

article image

CREDIT · 10 MIN

Income verification from bank statements: a practical guide for loan officers

Coming soon

See Finline on your own files.

Bring a handful of real cases. We run them through the right service and show you exactly where the officer’s judgement comes in.